About UpPhone

Cell phones,
simplified—since 2019.

We compare cell-phone plans, carriers, and devices so you can switch with confidence. Independently owned. Plain English. No spam, no gimmicks.

Founded 20197 years of editorial archiveUpdated June 2026

UpPhone is published by Payette Forward, Inc., a small, founder-owned company based in upstate New York. We are not owned by a wireless carrier, an insurance group, or a private-equity rollup. Payette Forward has operated continuously since 2013, and UpPhone has been its independent brand since 2019.

Our story

One question, asked over and over.

In my years as an Apple Genius, the same question kept landing in front of me: which carrier should I be on, and which phone should I buy? No two answers were the same, because no two people had the same usage, the same coverage map, or the same budget. The carrier websites weren’t built to help—they were built to upsell.

I left the Apple Store to start Payette Forward, Inc. in 2013—writing one comparison post a week, naming the cheapest plan that actually worked for the person asking, and disclosing when an affiliate link paid the bills. By 2019, the scope had grown enough to need its own brand: that’s when UpPhone launched. It still works that way.

Today, four editors and a small operations team keep the catalog current. We track 112 plans across 22+ carriers and 323 phones. We add categories slowly—privacy-focused phones is the most recent. We retire pages when carriers shut down, but we keep the archive live as reference. Payette Forward has been at this since 2013, and UpPhone since 2019—the question is still the same. The answer is still it depends—and we still take it seriously.

David Payette
Founder & CEO · Payette Forward, Inc.
2013 → today

How we got here.

The story starts with Payette Forward in 2013 and UpPhone in 2019.

2013
Payette Forward, Inc. is founded by David Payette—a one-person operation born out of his Genius Bar years, tracking iPhone deals and carrier plans in plain English.
2014
Payette Forward’s first buyer’s guide ranks the iPhone 5s against early Android flagships. Comments section becomes the first real audience.
2015
The MVNO wave hits. We start covering Cricket, Boost, and Straight Talk alongside the big four.
2017
Repair guides launch. The first How to fix a frozen iPhone becomes the most-read article on the site.
2018
Editorial team grows to three writers. Coverage expands to Android repair and family-plan comparisons.
2019
UpPhone launches as an independent brand of Payette Forward, Inc., with a dedicated catalog, carrier-comparison tools, and repair guides.
2020
Sprint shuts down. UpPhone keeps the carrier hub live as archived reference material—a pattern we follow to this day.
2021
5G coverage tracker launches. Map-based plan filtering by ZIP introduced.
2022
Affiliate-disclosure page rewritten in plain English. Editorial firewall codified.
2023
Catalog and editorial archive continue to grow.
2024
Privacy-focused phones added as a category—GrapheneOS, Light Phone, Murena, Punkt.
2025
Site rebuild begins on Next.js with full editorial archive preserved back to 2013.
2026
UpPhone v2 launches. 112 plans, 22+ carriers, 323 phones—and a renewed commitment to plain English.
What we do

Three things, done thoroughly.

FIND

Compare phones & plans.

A live catalog of every carrier and device sold in the US, updated weekly. Filter by what you actually need—coverage, lines, hotspot, budget—not by what carriers want to upsell.

LEARN

Plain-English buyer’s guides.

Reviews are written after at least two weeks of daily use. Buyer’s guides are updated every month with current prices. We do not run sponsored content.

FIX

Step-by-step repair guides.

Photographed walkthroughs for the things carriers won’t help with: water damage, screen repairs, account lockouts, transferring data, recovering deleted messages.

How we make money

Affiliate links. That’s it.

When you click a “See deal” link and switch to a plan or buy a phone, the carrier or retailer pays UpPhone a referral fee. The price you pay is the same either way. We don’t sell ads. We don’t take payment to rank a plan higher. We don’t run sponsored reviews. If a carrier’s plan is the cheapest, it gets ranked first—whether they pay us or not.

Editorial decisions are made by the editorial team. The business side has no input on rankings or reviews. If we get this wrong, please write us at contact@upphone.com.

Read the full disclosure
Get in touch

Found a mistake? Tell us.

We get pricing and policy wrong sometimes. We’d rather hear about it from you than from someone who switched to the wrong plan because of us.

contact@upphone.com

UpPhone is a registered trademark of Payette Forward, Inc., used continuously in commerce in the United States since 2019.