FixMy AirPods Max Won’t Connect to iPhone! Here’s the Fix.
FIX · 8 MIN

My AirPods Max Won’t Connect To iPhone! Here’s The Fix.

8 min read
AirPods Max Won't Connect To iPhone

The AirPods Max are Apple’s top-of-the-line over-ear headphones.

While they look and sound great, they don’t always work as seamlessly as they’re supposed to.

In this article, I’ll explain why your AirPods Max won’t connect to your iPhone and show you how to fix the problem for good.

AirPods Max should connect with any iPhone running iOS 14.3 or newer. If your device is up to date, keep reading to identify the problem and how to repair it!

1

Update Your iPhone Software In Settings

Apple puts out new software updates to improve efficiency, fix bugs, and introduce new features. Updating iOS can fix problems with your iPhone’s software.

  1. Open the Settings app.
  2. Tap General.
  3. Tap Software Update.
  4. Tap Download and Install or Install Now.
  5. Enter your passcode if prompted.
  6. The update will begin once it has been verified.
  7. The update is complete after your iPhone restarts.
2

Turn On Bluetooth On Your iPhone

Turning on Bluetooth allows you to connect your iPhone to Bluetooth devices such as AirPods, keyboards, speakers, and more.

There are three ways to turn on Bluetooth on your iPhone:

How To Turn On Bluetooth In The Settings App

  1. Open the Settings app.
  2. Tap Bluetooth to open the Bluetooth menu.
  3. If the switch next to Bluetooth is green, then Bluetooth is already turned on.
  4. If the switch next to Bluetooth is gray, tap the switch with your finger to turn Bluetooth on.

How To Turn On Bluetooth In Control Center

  1. Open Control by swiping up from below the bottom of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
  2. To turn on Bluetooth, tap the Bluetooth icon, which looks like a “B” made of triangles. If the icon is highlighted in blue, then Bluetooth is already turned on.

How To Turn On Bluetooth Using Siri

  1. Open Siri by pressing and holding the Home button (iPhones without Face ID) or side button (iPhones with Face ID) until Siri appears, or say, “Hey Siri.”
  2. Say, “Turn on Bluetooth.” Siri will tell you if Bluetooth is already turned on.
3

Turn Your iPhone Off And Back On

When you turn off your iPhone, the operating system shuts down all the little background programs that keep your iPhone running. When you turn your iPhone back on, all those little background programs start fresh, and sometimes that’s enough to fix a simple software glitch.

  1. Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) until “slide to power off” appears on the screen.
  2. Use your finger to swipe the red power icon across the screen from left to right.
  3. Wait for your iPhone to turn all the way off. This may take up to 30 seconds.
  4. To turn your iPhone on again, press and hold the power button (iPhones without Face ID) or side button (iPhones with Face ID) again until the Apple logo appears on the screen.
  5. Let go of the power button or side button and wait for your iPhone to turn on.
4

Reset Network Settings

When your iPhone connects to a Wi-Fi or Bluetooth device for the first time, it saves information about how to connect to that network or device. If something changes with that process, it may cause connectivity issues.

Deep software problems, especially with network settings, can be difficult to track down. Rather than trying to track an issue down, we’re going to reset all network settings and give your iPhone a fresh start.

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down and tap Transfer Or Reset iPhone.
  4. Tap Reset.
  5. Tap Reset Network Settings.
  6. Enter your passcode if prompted.
  7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.
5

Turn Bluetooth Off And Back On Again

Turning Bluetooth off and back on again is sometimes enough to fix minor connectivity issues between your iPhone and Bluetooth devices.

There are three ways to turn Bluetooth off and back on:

In The Settings App

  1. Open the Settings app.
  2. Tap Bluetooth.
  3. Tap the green switch next to Bluetooth to turn it off. You’ll know Bluetooth is off when the switch is gray.
  4. Tap the switch again to turn Bluetooth back on. You’ll the Bluetooth is on when the switch turns green.

In Control Center

  1. Open Control Center by swiping up from below the bottom of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
  2. Tapap the Bluetooth icon, which looks like a “B” made of triangles. You’ll know Bluetooth is off when the icon is black with a gray background.
  3. To turn Bluetooth back on, tap the Bluetooth icon once again. You’ll know Bluetooth is on when the icon is white with a blue background.

Using Siri

  1. Open Siri by pressing and holding the Home button (iPhones without Face ID) or the side button (iPhones with Face ID) until Siri appears, or by saying, “Hey Siri.”
  2. To turn off Bluetooth, say, “Turn off Bluetooth.”
  3. To turn Bluetooth back on, say, “Turn on Bluetooth.”
6

Put Your AirPods Max In Bluetooth Pairing Mode

AirPods Max are supposed to connect to iOS, iPadOS, and macOS devices seamlessly, but that doesn’t always happen. Putting your AirPods Max in pairing mode can sometimes fix the problem when the connection doesn’t happen automatically.

  1. Take your AirPods Max out of the Smart Case.
  2. Press and hold the Noise Control button.
  3. Keep holding this button until the status light begins flashing white.
  4. Let go of the Noise Control button. Your AirPods Max are now in Bluetooth Pairing mode.
7

Repair Your AirPods Max With Apple

When you’ve completely ruled out a software problem, it’s a good idea to contact Apple support to see if they can fix a potential hardware problem.

  1. Visit Apple’s support website.
  2. Click AirPods.
  3. Click the option that most accurately describes the problem you’re experiencing.
  4. Choose a support option.
8

Make Sure Your AirPods Max Are Connected To The Right Device

AirPods Max can quickly pair to any device connected to your iCloud account. This means that sometimes it may connect to the wrong one. It’s possible your AirPods Max won’t connect to your iPhone or iPad because they’re already connected to one of your other devices.

On iPhone And iPad

  1. Open Settings on your iPhone or iPad.
  2. Tap Bluetooth.
  3. Look at your list of Bluetooth accessories under Devices.
  4. Make sure it says Connected to the right of your AirPods Max.
  5. If your AirPods Max are labelled Not Connected, find the other devices connected to your iCloud account.
  6. Turn off Bluetooth on the other devices.
  7. Select your AirPods Max under Devices on your iPhone or iPad to try pairing them again.

On Mac

  1. Click on the Bluetooth icon in the menu bar at the top of the screen.
  2. Click Bluetooth Preferences.
  3. Make sure it says Connected next to your AirPods Max.
  4. If your AirPods Max are labelled Not Connected, find the other devices connected to your iCloud account.
  5. Turn off Bluetooth on the other devices.
  6. Go back to Bluetooth Preferences on your Mac and select your AirPods Max.
9

Manually Pair Your AirPods Max With Your iPhone

Sometimes minor Bluetooth or software problems can prevent your iPhone and AirPods Max from pairing as they’re designed to. Manually pairing your devices is a quick workaround when they won’t connect automatically.

  1. Press and hold the Noise Control button on AirPods Max.
  2. Continue holding the Noise Control button until the Status Light blinks white.
  3. Open the Settings app on your iPhone.
  4. Tap Bluetooth.
  5. Tap on AirPods Max in your list of Devices.
10

Clean Your AirPods Max And Charging Case

It’s possible that your AirPods Max stopped working normally because they’re too dirty. When dirt or debris gets stuck in the wrong place, it can interfere with the charging process and wireless connection.

Keeping your AirPods Max and Smart Case clean are a great way to make sure they continue to operate normally for a long time. Before you start the cleaning process, remember that these tips only apply to the outside of your AirPods Max! Do not wipe down your AirPods Max ear cups or Lightning port this way.

Cleaning The Surface Of Your AirPods Max

  1. Grab a dry, lint-free cloth.
  2. Wipe down the surface area of your AirPods Max.
  3. For more persistent smudges on the exterior surface of your AirPods Max, try using a Clorox wipe or a 70% isopropyl alcohol wipe.

Cleaning The Smart Case

  1. Grab a dry, lint-free cloth.
  2. Wipe the inside and outside of the Smart Case with the cloth.
  3. For more persistent smudges and debris, try using a Clorox wipe or a 70% isopropyl alcohol wipe.

Cleaning The Lightning Port

  1. Grab an anti-static brush or a brand new toothbrush.
  2. Scrape any lint, gunk, or debris out of the Lightning port.

You’ve fixed the problem and your AirPods Max are connecting to your iPhone again.

Next time your AirPods Max won’t connect to your iPhone, you’ll know exactly how to fix the problem.

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