You’ve been trying to use your Google Pixel 5, but no matter what you do the visual on your screen won’t change.When your cell phone screen stops reacting to touch, it can be incredibly frustrating and difficult to know what to do.In this article, I’ll show you everything you can do if your Google Pixel 5 is frozen.
A cell phone can freeze as the result of a software malfunction or a damaged hardware component. While it’s most likely the result of a software error, it’s impossible to know for sure until you perform some basic troubleshooting.
1
Delete Problem Apps From Your Google Pixel
If you’ve found that this error only occurs when you try to open or use one specific app, deleting this app could completely resolve the problem you’re experiencing.
- Go to your Google Pixel’s Home screen.
- Swipe up from the bottom of the home screen.
- Tap Settings.
- Tap Apps & Notifications.
- Tap See All ‘xx’ Apps.
- Select the app you’d like to delete.
- Tap Uninstall.
- To confirm, select Okay when prompted.
2
Soft Reset Your Google Pixel
Not only is a soft reset a surprisingly effective fix for a lot of software errors, but it only takes a few minutes. It’s worth attempting before taking on any of the more complex troubleshooting options we suggest down the line.
- Press and hold the Power button.
- Continue holding until your Pixel displays a choice of 3 actions.
- Select Restart.
- Give your pixel a few minutes to power off, then back on.
Or
- Press and hold the Power and Volume down buttons simultaneously.
- Keep holding both of these buttons until your pixel powers down.
- Give your phone a little time to power back on.
3
Factory Reset Your Google Pixel
A Factory Reset is generally one of the last resorts we recommend for fixing a cell phone. It’s possible that the reset will erase any glitching code that’s preventing the phone from working properly. The hope is that, once the reset’s complete, you’ll be able to restore your data and your Pixel will be working properly again.
- Plug your Pixel into a charger.
- Open Settings.
- Tap Advanced.
- Tap Reset Options.
- Select Erase All Data (Factory Reset).
- Tap Reset Phone.
- Enter your security code, password, or PIN.
- Tap Erase Everything.
- Once your data’s erased, tap Restart.
- Select Restore From Backup, then select the backup you made before performing the reset.
4
Update Your Google Pixel's Apps
When an app misses several updates, it can begin to interfere with your cell phone’s ability to function. Making sure all of your apps are up to date will lower the likelihood of any software issues that might be causing your Pixel’s error.
- Open the Google Play Store.
- Tap Menu.
- Tap Settings.
- Select Auto-Update Apps.
5
Check For Software Updates On Your Google Pixel
When an Android phone falls behind on software updates, it can begin to encounter a number of errors. Making sure that your Pixel’s up to date with the latest available operating system will help minimize potential malfunctions.
- Open Settings.
- Tap System.
- Tap Advanced.
- Tap System Update.
- When prompted, select Check For Update.
How To Install New Updates:
- Tap Download.
- Tap Okay.
- Give your Pixel some time to complete the installation process.
6
Free Up Storage On Your Google Pixel
When you occupy all of the available storage space on your cell phone, it can experience a wide array of malfunctions. Clearing away some unnecessary data might get your Pixel working normally again.
How To Free Up Storage Automatically:
- Open Settings on your Google Pixel.
- Tap Storage.
- Activate Smart Storage.
How To Free Up Storage Manually:
- Open Settings.
- Tap Storage.
- Tap Free Up Space.
- Select any items you’d like to clear from your Pixel’s storage.
- Tap Free Up.
If your Google Pixel 5 is frozen, don’t panic!You have more power over the situation than you think, and you should be able to get it working again before too long.