Wireless
My Google Pixel 5 Is Dropping Calls! The Fix.
3 min read
You were in the middle of a phone call when all of the sudden it ended without either party hanging up.Depending on who you’re talking to, this problem can add anything between a minor inconvenience and a serious conflict into your life.Regardless of the consequences, here’s every fix you can try if your Google Pixel 5 is dropping calls!It can be extremely frustrating to get cut off in the middle of an important conversation, especially by your own phone!Luckily, there are many simple repair options if your Google Pixel 5 is dropping calls.
1
Repair Your Google Pixel
If you’ve tried everything else we’ve suggested and your Google Pixel’s still not working, the safest course of action is to bring it to a technician. Visit Google’s Repair Center website to chat with an expert and find out what your options are!
2
Turn Your Pixel's Cellular Data Off And Back On
Turning cellular data off and on can give your Pixel a chance to form a fresh connection with its cellular network. It’s a quick and easy step that’s worth trying before getting too deep into the troubleshooting process.
- Swipe up from the bottom of your screen.
- Open Settings.
- Tap Network & Internet.
- Flip the Airplane Mode switch on to disable cellular data.
- Wait about 15 seconds.
- Flip the Airplane Mode switch back off.
3
Factory Reset Your Google Pixel
A Factory Reset is generally one of the last resorts we recommend for fixing a cell phone. It’s possible that the reset will erase any glitching code that’s preventing the phone from working properly. The hope is that, once the reset’s complete, you’ll be able to restore your data and your Pixel will be working properly again.
- Plug your Pixel into a charger.
- Open Settings.
- Tap Advanced.
- Tap Reset Options.
- Select Erase All Data (Factory Reset).
- Tap Reset Phone.
- Enter your security code, password, or PIN.
- Tap Erase Everything.
- Once your data’s erased, tap Restart.
- Select Restore From Backup, then select the backup you made before performing the reset.
4
Reset Network Settings On Your Google Pixel
Resetting Network Settings can resolve a lot of different errors involving cellular data or WiFi. Completing this step just might get rid of the malfunction your Pixel’s currently experiencing.
- Open Settings.
- Tap Advanced.
- Tap Reset Options.
- Select WiFi, Mobile, and Bluetooth.
- Confirm the reset by tapping Reset Settings.
- Enter your PIN or security code if you use one to unlock your Pixel.
- Give your Pixel a few minutes to reset.
5
Restart Your Google Pixel
Restarting your Google Pixel is a great way to fix minor software issues. When you restart your phone, all of the programs that are running shut down naturally and get a fresh start when you turn your phone back on.
- Press and hold the Power button.
- A list of three options will appear on your screen.
- Select Restart.
- Give your phone a few seconds to turn off and back on.
6
Contact Your Wireless Carrier
Sometimes when your iPhone experiences issues related to your cellular network (no or poor service, calls going straight to voicemail), the problem is stemming from the cellular network, not the iPhone itself.
Below are the support numbers of major wireless carriers to contact if you’re experiencing problems.
- Verizon: 1-(800)-922-0204
- Sprint: 1-(888)-211-4727
- AT&T: 1-(800)-331-0500
- T-Mobile: 1-(877)-746-0909
Beyond fixing
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