
If you’ve tried every other troubleshooting step and you still haven’t been able to resolve the problem, the safest thing to do is go directly to Apple. Giving a professional the opportunity to diagnose and repair your device is your best option for keeping the problem from worsening.
There are a few way to get in touch with Apple about repairs. If you’re willing to go out to an Apple Store:
If you’d prefer a mail-in repair service:
VoiceOver is extremely helpful if you’re in a situation that you can’t look at your Apple Watch, or if you have a visual impairment and need verbal assistance keeping track of your personal technology.
For most people, VoiceOver isn’t all that useful. If you don’t think that you need it, we recommend turning it off.
While this feature can be useful in a movie theater, it can give off the impression that your Apple Watch won’t charge or turn on. Check to make sure Screen Curtain is off before trying a more in-depth troubleshooting step.
When an Apple Watch malfunctions, sometimes a hard reset is all it takes to repair it. While this might not be a permanent solution, it’s a quick and easy measure to take before getting too deep into the repair process.
Apple’s magnetic charging cables can be pretty fragile. It’s possible that a damaged Apple Watch cable could be the reason for the problems you’re experiencing. Taking the time to test your charging cable a few different ways could save you some time and effort down the line.
There are a couple steps you’ll want to take to fully troubleshoot your Apple Watch’s charging cable:
If that doesn’t work:
Many people activate Power Reserve assuming it’s a similar function to the battery saving features on the iPhone. It might be quite a surprise to find that, after activating this function, basically every “smart” feature on your Apple Watch has stopped working.
When this happens, it’s easy to mistake your Apple Watch for being powered off rather than in Power Reserve mode. Making sure that your Apple watch isn’t experiencing this problem can be a very quick and helpful troubleshooting step.
If your Apple Watch is currently in Power Reserve mode, the following steps should get it working again: