My iPhone 7 Plus Won't Connect To WiFi! Here's Why & The Fix!

David Lynch

MAY 3, 2017

Your iPhone 7 Plus is not connecting to WiFi and you don't know why. When WiFi doesn't work, millions of iPhone users can't browse the web or use their favorite apps, and they can potentially rack up huge data bills. In this article, I'll show you what to do when your iPhone 7 Plus won't connect to WiFi so you can fix the problem for good.

Before Going Further, Try Connecting To A Different Wi-Fi Network

If you haven't already, try connecting your iPhone 7 Plus to a different WiFi network. If there's not one available, visit the nearest Starbucks or your local library and connect to the publicly available WiFi there.

If your iPhone 7 Plus connects to other WiFi networks, then there's probably an issue with your router. Turn your router off and back on, then call your internet service provider if the issue persists.

If your iPhone 7 Plus is not connecting to any WiFi networks, then keep reading this article!

Is My iPhone 7 Plus Broken?

Right now, we can't be sure whether or not your iPhone is broken. Most of the time there's a software issue when an iPhone 7 Plus isn't connecting to WiFi.

However, there's a very slight possibility that the small antenna which connects your iPhone 7 Plus to Wi-Fi is broken. This antenna also helps your iPhone pair with Bluetooth devices, so if both Bluetooth and WiFi aren't working properly on your iPhone, that may be a sign of a hardware issue.

However, we still don't know why your iPhone 7 Plus won't connect to WiFi, so follow the step-by-step troubleshooting guide below!

How To Fix An iPhone 7 Plus Not Connecting To Wifi

6 Steps Total
1.

Turn Your iPhone Off And Back On

When you turn off your iPhone, the operating system shuts down all the little background programs that keep your iPhone running. When you turn your iPhone back on, all those little background programs start fresh, and sometimes that’s enough to fix a simple software glitch.

How Do I Turn My iPhone Off And Back On?

  1. Press and hold the power button until "slide to power off" appears on the screen.
  2. Use your finger to swipe the red power button across the screen from left to right.
  3. Wait for your iPhone to turn all the way off. This may take up to 30 seconds.
  4. To turn your iPhone back on, press and hold the power button until the Apple logo appears on the screen.
  5. Let go of the power button and wait for your iPhone to turn on.
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2.

Turn Wi-Fi Off And Back On Again

Turning Wi-Fi off and back on again can sometimes fix minor technical issues that may causing your problem.

How Do I Turn Wi-Fi Off And Back On Again?

There are two ways to turn Wi-Fi off and back on again:

Turn Wi-Fi Off And Back On Again In The Settings App

  1. Open the Settings app.
  2. Tap Wi-Fi.
  3. Tap the switch next to Wi-Fi.
  4. You'll know Wi-Fi is off when the switch is gray.
  5. To turn Wi-Fi back on, tap the switch again.
  6. You'll know Wi-Fi is on when the switch is green.

Turn Wi-Fi Off And Back On Again In Control Center

  1. Swipe up from below the bottom of the screen to open Control Center.
  2. Tap the Wi-Fi  icon.
  3. You'll know Wi-Fi is off when the  icon is black inside of a gray circle. wi-fi off in control center
  4. Tap the icon again to turn Wi-Fi back on.
  5. You'll know W-Fi is on when the icon is white inside of a blue circle. bluetooth is on control center
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3.

Forget Your Wi-Fi Network And Reconnect

Every time your iPhone connects to a Wi-Fi network for the first time, it saves information about how to connect to that Wi-Fi network. However, things can change on your wireless router that your iPhone is unaware of.

If your iPhone is unaware of the changes, it may not be able to make a clean connection to the Wi-Fi network. Erasing the network entirely, we can compensate for any potential changes to the router and essentially "update" the Wi-Fi's network data on your iPhone.

Before erasing the network, make sure you write down your Wi-Fi password because you'll have to reenter it when you reconnect!

How Do I Forget My Wi-Fi Network And Reconnect?

  1. Open the Settings app.
  2. Tap Wi-Fi.
  3. Tap on the blue "i" information icon to the right of the Wi-Fi network you wish to forget.
  4. At the top of the screen, tap Forget This Network.
  5. Tap Forget when asked Forget Wi-Fi Network "(network name)" ?
  6. To reconnect to the Wi-Fi network, tap on it.
  7. Enter the password if the Wi-Fi network is password protected.
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4.

Update Your iPhone Software In iTunes

You can use iTunes to perform iOS updates on your iPhone. If you're unable to update your iPhone in the Settings app, sometimes using iTunes to update your iPhone is a simple workaround.

How Do I Update My iPhone Software In iTunes?

  1. Plug your iPhone into your computer using a Lightning cable (charging cable).
  2. Open iTunes.
  3. In the upper left hand corner of iTunes, click the iPhone icon. iPhone icon in itunes
  4. In the top box underneath iPhone, click Check For Update.
  5. If an update is available, click Update.
  6. Keep your iPhone plugged into your computer while the update downloads and installs.
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5.

Reset Network Settings

Resetting the network settings can give your iPhone a “fresh start” and allow it to connect to Bluetooth devices or WiFi networks that may have been problematic.

How Do I Reset Network Settings?

  1. Open the Settings app.
  2. Tap General.
  3. Scroll down to Reset. Reset is the final option in Settings -> General.
  4. Tap Reset Network Settings.
  5. Enter your passcode.
  6. When your iPhone restarts, the reset is complete.
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6.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
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Your iPhone 7 Plus Is Connecting To Wi-Fi!

You've successfully fixed your iPhone 7 Plus and it's connecting to WiFi networks once again. Connectivity issues can be very stressful, so make sure to share this article on social media with your friends and family so they know what to do when their iPhone 7 Plus won't connect to WiFi. Thanks for reading, and I hope to hear from you in the comments section below! Feel free to ask any question you have about your iPhone.

All the best,
David

AUTHOR

David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.

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