FixMake Sure You’re Holding Your iPhone the Right Distance from Your Face
FIX · 1 MIN

Make Sure You’re Holding Your iPhone The Right Distance From Your Face

1 min read
  1. Hold your arms straight out in front of you to make sure it’s far enough away from your face.
  2. You may need to close and reopen the Settings app if Face ID failed the first couple of times.

Why this works:

Face ID is designed to work when you hold your iPhone about 10-20 inches away from your face. If Face ID is not working on your iPhone, you may be holding it too close or too far away from your face.

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