My AirPods Won’t Charge! Here’s The Real Fix.

You should frequently inspect your Lightning port, also known as the charging port, to make sure it is clean. Lint, gunk, and other debris can prevent your Lightning port from making a solid connection with your Lightning cable. A clogged Lightning port could also “trick” newer iPhones (without headphone jacks) intro thinking headphones are connected. This could lead your iPhone to get stuck in headphones mode.

1. Use a flashlight to see if there is lint, gunk, or any other debris in your iPhone’s Lightning port.
2. If you find debris in your iPhone’s Lightning port, gently brush it out with a new toothbrush or anti-static brush.

Charging your AirPods ensures that they will have enough battery life to function properly. AirPods are charged using the Charging Case.

1. Put your AirPods in the Charging Case.
2. When your AirPods are in the Charging Case, the Status light will indicate the amount of charge your AirPods have.
3. The Status light will turn green when your AirPods are fully charged.

It may be a mouthful, but the Charging Case needs to be charged in order to charge your AirPods.

1. Plug a Lightning cable into the Lightning connector on your Charging Case.
2. Plug the other end of the Lightning cable into a USB port or wall charger.
3. It may take a few hours to fully charge your Charging Case.

Your iPhone needs to be connected to your AirPods before you can use them. AirPods are designed to easily connect to your iPhone as soon as you open the Charging Case.

1. Unlock your iPhone.
2. Open the Charging Case with your AirPods inside.
3. Hold the Charging Case next to your iPhone.
4. A setup animation will appear on your iPhone.
5. Tap Connect.
6. Tap Done.

At this point, Apple is the only place in town that can repair AirPods. So, if your AirPods are broken, you have only one question to ask yourself: Do I visit the Genius Bar at an Apple Store to repair my AirPods or do I use Apple’s mail-in repair service?

How To Repair Your AirPods At The Genius Bar In An Apple Store

1. Visit Apple’s website to make an appointment at the Genius Bar at your local Apple Store.
2. Make sure to check in at the Genius Bar when you arrive.

How To Repair Your AirPods Using Apple’s Mail-In Repair Service

1. Visit Apple’s online support website to set up a mail-in repair or get phone support.

It may seem simple, but resetting your AirPods may fix minor software bugs such as connectivity issues or a quickly draining battery. Like resetting an iPhone, resetting your AirPods gives them a “fresh start.”

1. Press and hold the setup button on the back of your Charging Case.
2. Release the setup button when status light flashes amber a few times, then flashes white.
3. Your AirPods have been reset.
4. Connect your AirPods to your device, just like you did when you set them up the first time.

Damaged Lightning cables are a common reason for iPhone problems, especially related to charging and transferring data between iPhones and computers.

Lightning cables can be tricky to diagnose because when they start to go, they usually don’t break all at once. Sometimes an iPhone will continue to charge but won’t sync data properly, or vice versa, because of the construction of the cable. Make sure to take a close look while you’re troubleshooting!

1. Use a flashlight and look closely at both ends of your Lightning cable. These cables can become worn and tend to fray, especially at the end with the Lightning connector.
2. If you see no visible signs of damage, try charging your device using both a USB port on a computer and the wall adapter which came with your iPhone. If your Lightning cable works with one, but not the other, then your cable is not the problem.
3. Try charging your device with a friend’s or family member’s Lightning cable. If their cable works while yours doesn’t, then you’ve identified that the problem is your Lightning cable.

If dirt, dust, or other debris gets into your AirPods or Charging Case, it can affect their functionality and cause hardware problems. For example, if there is debris in your Charging Case, your AirPods may not charge properly.

1. Get a soft, lint-free cloth. Don’t use tissue or cloth that will break up inside your devices.
2. Gently wipe your AirPods and Charging Case with the cloth.
3. For more compact debris, you can use an anti-static brush or new toothbrush to clean it out.