My AirPods Won’t Reset. Here’s The Real Fix!

When your iPhone connects to a Wi-Fi or Bluetooth device for the first time, it saves information about how to connect to that network or device. If something changes with that process, it may cause connectivity issues.

Deep software problems, especially with network settings, can be difficult to track down. Rather than trying to track an issue down, we’re going to reset all network settings and give your iPhone a fresh start.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode if prompted.
7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

Charging your AirPods ensures that they will have enough battery life to function properly. AirPods are charged using the Charging Case.

1. Put your AirPods in the Charging Case.
2. When your AirPods are in the Charging Case, the Status light will indicate the amount of charge your AirPods have.
3. The Status light will turn green when your AirPods are fully charged.

It may be a mouthful, but the Charging Case needs to be charged in order to charge your AirPods.

1. Plug a Lightning cable into the Lightning connector on your Charging Case.
2. Plug the other end of the Lightning cable into a USB port or wall charger.
3. It may take a few hours to fully charge your Charging Case.

If your iPhone is running an outdated version of iOS, you may run into problems that could be fixed simply by updating to the most recent version of iOS.

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

At this point, Apple is the only place in town that can repair AirPods. So, if your AirPods are broken, you have only one question to ask yourself: Do I visit the Genius Bar at an Apple Store to repair my AirPods or do I use Apple’s mail-in repair service?

How To Repair Your AirPods At The Genius Bar In An Apple Store

1. Visit Apple’s website to make an appointment at the Genius Bar at your local Apple Store.
2. Make sure to check in at the Genius Bar when you arrive.

How To Repair Your AirPods Using Apple’s Mail-In Repair Service

1. Visit Apple’s online support website to set up a mail-in repair or get phone support.

Forgetting your AirPods gives them a fresh start when you reconnect them to your iPhone. It’s as if you were pairing your AirPods to your iPhone for the very first time!

1. Open Settings.
2. Tap the Information button (look for the blue i) to the right of your AirPods under My Devices.
3. Tap Forget This Device.
4. After forgetting your AirPods, pair them with your iPhone again like new.

If dirt, dust, or other debris gets into your AirPods or Charging Case, it can affect their functionality and cause hardware problems. For example, if there is debris in your Charging Case, your AirPods may not charge properly.

1. Get a soft, lint-free cloth. Don’t use tissue or cloth that will break up inside your devices.
2. Gently wipe your AirPods and Charging Case with the cloth.
3. For more compact debris, you can use an anti-static brush or new toothbrush to clean it out.