Remove Your AirPods From Your PC’s Devices

1. Click the Start icon on your computer.
2. Open Settings.
3. Select Devices.
4. Click on your AirPods under the Audio heading.
5. Select Remove Device.
6. Close the Settings menu and wait a few minutes.
7. Open your AirPods charging case.
8. Go back to Devices and reconnect to your AirPods. They should now be located under Other Devices.

Why this works:

Sometimes, a Bluetooth connection can become corrupted or unstable. This can occur for a number of reasons, for example when one of the devices updates.

By forgetting your AirPods as a device on your PC, you give both your computer and your AirPods the chance to form a fresh connection with one another. Performing this step might resolve the error you’re encountering.