Put Your AirPods Max In Their Smart Case

Every pair of AirPods Max comes with a Smart Case. Along with acting as a protective shell for the headphones, it’s also designed to put your AirPods Max in an ultralow power mode to save battery life.

1. Open the magnetic flap at the top of your AirPods Max Smart Case.
2. Align the Lightning port on your AirPods Max with the hole in the bottom of the case.
3. Slide your AirPods Max into the Smart Case.
4. Close the magnetic flap at the top of the case.
5. Let your AirPods Max rest for a few minutes.
6. Remove your AirPods Max from the Smart Case to see if they’re working normally again.

Why this works:

Placing your AirPods Max in their Smart Case can fix minor software glitches. Completing this step will give your AirPods a chance to rest for a few minutes and get a fresh start. It’s possible that when you take your AirPods Max back out of their Smart Case, the problem they’re experiencing will have resolved.

Pro tip:

• If the magnetic flap seems difficult to close, you might have put your AirPods Max in backwards. Remove them from the case, then try putting them in the other way.