Erase Your Saved Face ID & Set It Up Again

Erasing a saved face and setting it up again gives your iPhone a second chance to set up Face ID.

1. Open the Settings app.
2. Tap Face ID & Passcode.
3. Enter your passcode if one is set up.
4. Tap on the face you want to delete.
5. Tap Delete Face.
6. Once the face has been deleted, enroll a new face and try again.

Why this works:

If something went wrong the first time you set up Face ID on your iPhone, you may not be able to use facial recognition successfully. Think of this step like forgetting a Wi-Fi network your iPhone isn’t connecting to.

Pro tip:

• Check out this article to learn how to set up Face ID on your iPhone.