If you've tried all our other tips and your AirTags still won't work, you may want to reach out to Apple about repairs. The most likely explanation for your problem is a hardware issue.

Whether your AirTag or the device you're trying to connect it to is causing the issue, Apple will give you a free diagnosis and a quote for repair costs!

How Do I Repair My AirTag With Apple?

  1. Visit your local Apple Store and speak to a technician in person.
  2. Visit Apple's Support website to find out about their mail-in repair options.
  3. Call 1-800-MY-APPLE (1-800–692–7753) to speak with Apple's Support Staff over the phone!

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