Repair Your AirTag With Apple

1. Visit your local Apple Store and speak to a technician in person.
2. Visit Apple’s Support website to find out about their mail-in repair options.
3. Call 1-800-MY-APPLE (1-800–692–7753) to speak with Apple’s Support Staff over the phone!

Why this works:

If you’ve tried all our other tips and your AirTags still won’t work, you may want to reach out to Apple about repairs. The most likely explanation for your problem is a hardware issue.

Whether your AirTag or the device you’re trying to connect it to is causing the issue, Apple will give you a free diagnosis and a quote for repair costs!

Pro tip:

• If you decide to visit your local Apple Store, make an appointment with the Genius Bar beforehand. This way, you can avoid the long lines and be sure that the staff will see you that day!