Repair Your AirPods

There are a few ways to repair your AirPods:

If You’re Still Within The Return Window

1. Bring your AirPods back to the store where you purchased them and exchange them for a new pair.

If You’re Outside The Return Window

1. Repair them through Apple’s online support, or
2. Make an appointment at the Genius Bar at your local Apple Store, or
3. Set up an online mail-in repair through Apple’s online support.

Why this works:

If you’ve gotten this far and your AirPods still won’t connect to your iPhone, you may have a hardware problem with your AirPods.

Pro tip:

• AirPods are covered by Apple’s one year warranty.
• For more information, read our article on iPhone repair options.