Apple has several options when you need to get help with broken AirPods Max. You can get support over the phone, through the mail, or in-person at your local Apple Store.

Depending on your AirPods Max warranty, as well as the damage they've retained, it's possible Apple will even fix your device for free.

Why Should I Repair My AirPods Max With Apple?

When you've completely ruled out a software problem, it's a good idea to contact Apple support to see if they can fix a potential hardware problem.

How Do I Repair My AirPods Max With Apple?

  1. Visit Apple's support website.
  2. Click AirPods.
  3. Click the option that most accurately describes the problem you're experiencing.
  4. Choose a support option.

Pro Tips

  • If you plan on taking your AirPods Max into your local Apple Store, make sure to schedule an appointment first. Without an appointment, you may have to wait awhile before someone is able to help you.
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