If Face ID is not working on your iPhone, there may be gunk or debris obstructing one of the cameras or sensors on your iPhone.

How Do I Clean My iPhone's Cameras And Sensors?

  1. Using a microfiber cloth, gently wipe the front of your iPhone.
  2. The cameras and sensors are located near the top of the iPhone.

Pro Tips

  • Microfiber cloths are the safest way to clean the front and back of your iPhone.
  • You can get a great pack of microfiber cloths on Amazon for less than $10.
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