Hard Reset Your iPhone X

When you perform a hard reset, your iPhone X abruptly restarts itself. Think of it like quickly pulling out and reinserting a plug to try and fix one of your electronic devices.

1. Press the volume up button.
2. Press the volume down button.
3. Press and hold down the Side button until the Apple logo appears on the display.
4. Your iPhone X will turn back on shortly after.

Why this works:

If your iPhone X is frozen or unresponsive, a hard reset allows you to restart your device. It’s important to note that a hard reset is only ever a temporary fix to a software problem because it doesn’t address the underlying cause of the issue.

Pro tip:

• Whenever possible, turn off your iPhone X the normal way rather than performing a hard reset. When you perform a hard reset, the programs running on your iPhone don’t get the chance to shut down properly, which can cause further software issues down the line.
• You may need to hold down the Side button for 15-30 seconds.