My iPhone 6 Won't Turn On! Here's The Real Fix.

David Lynch

JANUARY 15, 2018

Your iPhone 6 won't turn on and you're not sure why. You've tried pressing the power button and plugging in your iPhone, but nothing's happening. In this article, I'll explain why your iPhone 6 is not turning on and show you how to fix the problem for good!

Why Won't My iPhone 6 Turn On?

There are two main reasons why your iPhone 6 won't turn on:

  1. Your iPhone's software has completely crashed.
  2. There's something wrong with your iPhone's charging cable or charger.
  3. A hardware problem is preventing it from turning on.

At this point, we can't be certain which of these three reasons is causing your problem. A lot of the time, a hard reset and DFU restore can fix this problem.

However, since your iPhone is a slightly older model, the chances of it being hardware problem are slightly higher than they would be on a newer model of the iPhone, such as the 8 or X.

If a hard reset and DFU restore don't fix your problem and there's nothing wrong with your charger, your best option is to get your iPhone 6 repaired.

If your iPhone 6 is covered by AppleCare, that's great! Schedule an appointment and take it into your local Apple Store.

If your iPhone 6 isn't covered by AppleCare anymore, we strongly recommend a come-to-you repair company called Puls, who can meet with you and fix your iPhone today.

But before you worry about repairs, follow the steps below to fix your iPhone 6 that's not turning on!

Is It Just Your iPhone's Display?

Before going through our troubleshooting guide, make sure the problem isn't just your iPhone's display. Plug your iPhone into your computer using your Lightning cable.

If iTunes recognizes your iPhone, then there's an issue with your iPhone 6's display and you should back up your iPhone immediately.

Once your iPhone is backed up, we recommend repairing the screen as soon as you. Schedule an appointment at your nearby Apple Store (if your iPhone is covered by AppleCare) or with Puls (if your iPhone isn't covered by AppleCare).

If it isn't recognized by iTunes, follow the step-by-step guide below to diagnose and fix the real reason why your iPhone 6 won't turn on!

How To Fix An iPhone 6 That's Not Turning On

5 Steps Total

Hard Reset Your iPhone

A hard reset is usually a temporary solution to a software problem. It doesn't change anything at all — it just forces your iPhone to start from scratch, and often times the problem comes back.

How Do I Hard Reset My iPhone?

  1. Press and hold the power button and the volume down button together until the screen goes blank and the Apple logo appears on the screen.
  2. When the Apple logo reappears, let go of both buttons.
  3. When your iPhone turns back on, the hard reset is complete.

Hard Reset On iPhone X or Newer

Hard reseting an iPhone X is slightly different than other models of the iPhone.

  1. Quickly press the volume up button.
  2. Quickly press the volume down button.
  3. Press and hold down the Side button.
  4. Release the Side button when the Apple logo appears on the center of the screen.
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Inspect Your iPhone Charger

There are many different ways to charge your iPhone — plugging it into your laptop, wall adapter, car charger, and more. As a precautionary measure, the software of your iPhone will prevent charging if it detects fluctuations from the power source.

How Do I Inspect My iPhone Charger?

  1. Charge your iPhone with multiple different power sources. If you normally use your wall charger, try using a USB port on your laptop, and vice versa.
  2. If your iPhone charges with one power source but not the other, then you know that the charger is causing your problem.
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DFU Restore Your iPhone

A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. The code is rewritten as if  your iPhone is brand new, so the software problem may get solved.

Think of it like a house that has cracks in the foundation. Rather than try and fix the cracks, we are building an entirely new foundation.

If you can, back up your iPhone before completing a DFU restore. Any time you do a restore, it erases everything from your iPhone. However, after the restore is completed, you restore all your backed up data back onto your iPhone.

How Do I DFU Restore My iPhone?

Watch our DFU restore video walkthrough on YouTube, or follow the steps below:

  1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
  2. Open iTunes if you have a PC or Mac running Mojave 10.14 or earlier). Open Finder if you have a Mac running Catalina 10.15 or newer. It doesn’t matter if your iPhone is on or off.
  3. On an iPhone 6s or older, press and hold the Home button and the power button. On an iPhone 7, press and hold the power and volume down button.  
  4. After 8 seconds, release the Power Button, but continue to hold the power button (iPhone 6s or older) the volume down button (iPhone 7).
  5. Let go of the power button or volume down button when your iPhone appears in iTunes or Finder.
  6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
  7. Restore your iPhone using iTunes or Finder.
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Repair Your iPhone With Puls

Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.

Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).

How Do I Repair My iPhone With Puls?

  1. Visit
  2. Select iPhone.
  3. Select the model of your iPhone.
  4. Enter your ZIP Code.
  5. Select the color of your iPhone.
  6. Select the repair you need completed and fill out any additional information you want the technician to know.
  7. Schedule a repair time and date.
  8. Enter your address and personal information.
  9. Click the button that says "Submit Repair Request".
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Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
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Your iPhone 6 Is Fixed!

Your iPhone 6 is turning on again, or you have a great repair option so you can get it repaired as soon as possible! Next time your iPhone 6 won't turn on, you'll know exactly how to get the problem fixed right away. If you have any other questions about your iPhone 6, leave the UpPhone a comment down below!


David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.


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