My iPhone 7 Plus Is Not Charging. Here's The Real Fix!

David Lynch

JANUARY 7, 2017

You plugged your iPhone 7 Plus into your computer or wall charger, but it is not charging. Your iPhone 7 Plus's charging process involves four components: the software, charging port on the iPhone 7 Plus, charging cable, and charger. In this article, I'll show you how to determine why your iPhone 7 Plus is not charging and walk you step-by-step through how to fix your iPhone 7 Plus, for good.

Do I Need To Replace My iPhone Battery?

No! In fact, replacing the the battery of your iPhone 7 Plus will almost certainly have no effect. More often than not, charging problems occur because of a software issue. The software, not the hardware, of your iPhone 7 Plus controls whether or not your it will charge when you plug it into a charger. In fact, your charging port is not even connected directly to the battery inside your iPhone.

Why Would My iPhone's Software Stop It From Charging?

Remember, the software of your iPhone 7 Plus starts the charging process when it detects that it is connected to a power source. Your iPhone 7 Plus may just look like it's not charging because the software may have crashed while the screen was off. The charging process can't begin if your software isn't working correctly.

Right now, we can't be sure whether or not you have a software or hardware issue. We've assembled a step-by-step guide that will help you diagnose and fix  your problem, starting with a simple software and hardware fixes as well as a few repair options if your iPhone 7 is not charging.

Troubleshooting Steps When An iPhone 7 Plus Is Not Charging

5 Steps Total
1.

Hard Reset Your iPhone

A hard reset is usually a temporary solution to a software problem. It doesn't change anything at all — it just forces your iPhone to start from scratch, and often times the problem comes back.

How Do I Hard Reset My iPhone?

  1. Press and hold the power button and the volume down button together until the screen goes blank and the Apple logo appears on the screen.
  2. When the Apple logo reappears, let go of both buttons.
  3. When your iPhone turns back on, the hard reset is complete.

Hard Reset On iPhone X

Hard reseting an iPhone X is slightly different than other models of the iPhone.

  1. Quickly press the volume up button.
  2. Quickly press the volume down button.
  3. Press and hold down the Side button.
  4. Release the Side button when the Apple logo appears on the center of the screen.
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2.

Inspect Your iPhone Charger

There are many different ways to charge your iPhone — plugging it into your laptop, wall adapter, car charger, and more. As a precautionary measure, the software of your iPhone will prevent charging if it detects fluctuations from the power source.

How Do I Inspect My iPhone Charger?

  1. Charge your iPhone with multiple different power sources. If you normally use your wall charger, try using a USB port on your laptop, and vice versa.
  2. If your iPhone charges with one power source but not the other, then you know that the charger is causing your problem.
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3.

DFU Restore Your iPhone

A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. The code is rewritten as if  your iPhone is brand new, so the software problem may get solved.

Think of it like a house that has cracks in the foundation. Rather than try and fix the cracks, we are building an entirely new foundation.

If you can, back up your iPhone before completing a DFU restore. Any time you do a restore, it erases everything from your iPhone. However, after the restore is completed, you restore all your backed up data back onto your iPhone.

How Do I DFU Restore My iPhone?

Watch our DFU restore video walkthrough on YouTube, or follow the steps below:

  1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
  2. Open iTunes. It doesn’t matter if your iPhone is on or off.
  3. On an iPhone 6s or older, press and hold the Home button and the power button. On an iPhone 7, press and hold the power and volume down button.  
  4. After 8 seconds, release the Power Button, but continue to hold the power button (iPhone 6s or older) the volume down button (iPhone 7).
  5. Let go of the power button or volume down button when iTunes says “iTunes has detected an iPhone in recovery mode.”
  6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
  7. Restore your iPhone using iTunes.
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4.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
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5.

Repair Your iPhone With Puls

Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.

Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).

How Do I Repair My iPhone With Puls?

  1. Visit Puls.com.
  2. Select iPhone.
  3. Select the model of your iPhone.
  4. Enter your ZIP Code.
  5. Select the color of your iPhone.
  6. Select the repair you need completed and fill out any additional information you want the technician to know.
  7. Schedule a repair time and date.
  8. Enter your address and personal information.
  9. Click the button that says "Submit Repair Request".
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Your iPhone 7 Plus Is Charging Again!

You've diagnosed and fixed the problem, and your iPhone 7 Plus is charging again. This isn't always the easiest fix, but when an iPhone 7 Plus is not charging, it's an emergency! You dove in, got your hands dirty, and fixed it — and you should feel good about that. Thanks for reading our article. Leave us a comment down below if you have any other questions, and don't forget to share this article with all the iPhone 7 Plus users you know!

AUTHOR

David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.

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Anonymous

Great article, lots oof info

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Anonymous

Worked perfectly!! Thank you.