My iPhone 7 Won't Ring! Here's The Real Fix.

David Lynch

JANUARY 7, 2017

Your iPhone 7 isn't ringing and you don't know what do. This can be an incredibly frustrating problem, especially if you're missing important phone calls or text messages. In this article, I'll tell you why your iPhone 7 won't ring and show you exactly how to fix the problem once and for all.

Why Won't My iPhone 7 Ring? Here's The Fix:

6 Steps Total
1.

Check Your Ring/Silent Switch

The Ring/Silent switch is used to quickly and easily turn your ringer on and off. If your switch is flipped to silent, your iPhone won't ring.

How Do I Check My Ring/Silent Switch?

  1. Take a look at your Ring/Silent switch, which is located on the left side of your iPhone.
  2. You'll know the your iPhone is on silent when you see a small, orange line because switch is pulled away from the screen.
  3. To turn your ringer on, pull the switch towards the screen.
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2.

Turn iPhone Ringer Volume All The Way Up

Even if you’re hearing other sounds on your iPhone, your iPhone may not be ringing because the ringer volume can be set independently from the volume of the other sounds your iPhone. So while the rest of the sounds your iPhone makes may be getting louder because you are turning up the volume of your iPhone, your ringer volume may be stuck on nothing — or very, very low.

How Do I Turn iPhone Ringer Volume All The Way Up?

  1. Open the Settings app.
  2. Tap Sounds & Haptics.
  3. Use your finger to move the slider all the way to the right to turn your ringer volume all the way up.
  4. If you want to use the volume buttons on the left side of your iPhone to turn up the ringer volume, make sure the switch next you Change with Buttons is turned on. You'll know the switch is on when it is green.
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3.

Turn Off Do Not Disturb

When Do Not Disturb is on, all incoming calls, notifications, and alerts will be silenced.

How Do I Turn Off Do Not Disturb?

There are three ways to turn off Do Not Disturb on your iPhone:

Turn Off Do Not Disturb In The Settings App

  1. Open the Settings app.
  2. Tap Do Not Disturb.
  3. Use your finger to tap the switch next to Manual. 
  4. You'll know Do Not Disturb is off when the switch is gray.

Turn Off Do Not Disturb In Control Center

  1. Swipe up from below the bottom of the screen to open Control Center.
  2. Use your finger to tap the Do Not Disturb icon, which looks like a moon.
  3. You'll know Do Not Disturb is off when the moon icon is black inside a gray circle. Do Not Disturb icon Control Center

Turn Off Do Not Disturb Using Siri

  1. Press and hold the Home button to activate Siri.
  2. Say, "Turn off Do Not Disturb."
  3. Siri will respond and let you know that Do Not Disturb is turned off.
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4.

Reset All Settings

Many iPhone problems are caused when Settings isn't set up correctly or by corruption within individual Settings app files. Restoring the Settings app back to factory defaults doesn't fix every iPhone software problem, but it is a go-to fix for Apple technicians because it does solve a lot of problems that would be very difficult to to track down by hand.

How Do I Reset All Settings?

  1. Go to the Home screen.
  2. Open the Settings app.
  3. Tap General.
  4. Use your finger to scroll down to Reset. It will be the last option in Settings -> General.
  5. Tap Reset All Settings.
  6. Enter your passcode.
  7. Tap Reset All Settings. You'll be prompted twice.
  8. A progress bar will appear on the screen.
  9. Your iPhone will automatically turn back on when the reset finishes.
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5.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
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6.

Repair Your iPhone With Puls

Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.

Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).

How Do I Repair My iPhone With Puls?

  1. Visit Puls.com.
  2. Select iPhone.
  3. Select the model of your iPhone.
  4. Enter your ZIP Code.
  5. Select the color of your iPhone.
  6. Select the repair you need completed and fill out any additional information you want the technician to know.
  7. Schedule a repair time and date.
  8. Enter your address and personal information.
  9. Click the button that says "Submit Repair Request".
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Your iPhone 7 Is Ringing!

Your iPhone 7 is ringing again you can breathe a sign of relief — you won't miss any more important phone calls. In the future, you'll know exactly what to do if your iPhone 7 won't ring. Thanks for taking the time to read our article. We encourage you to share it with all the iPhone 7 users you know, and leave us a comment below if there's anything else you'd like to ask.

AUTHOR

David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.

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Anonymous

THANK YOU. I didn’t know about the ring/silent switch. What a relief.

Anonymous
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Anonymous

I’m so glad it helped! David Lynch did an awesome job with this article. The best way you can say thanks is to share his articles on Facebook! 🙂

Anonymous
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Anonymous

We did not know about the ring on off switch and that was the problem thank you so much!

Anonymous
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Anonymous

Everything is on and it still doesn’t ring!

Anonymous
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Anonymous

Thank you

Anonymous
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Anonymous

thanks for the tips. It is working fine now.

Anonymous
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Anonymous

Thank you! The first sentence solved my problem.

Anonymous
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Anonymous

My phone rings fine… but I downloaded an ITunes clip for text messages and it worked fine from the day I purchased it until an update. Now all I get is a “ping”, annoying little bugger. Even if I go back and look and my song is there, I reselect it, test it, turn off phone and back on, and it may work once and then the PING is back. I am not a happy camper!

Anonymous
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Anonymous

Thank you it was the ring silent switch on mine.

Anonymous
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Anonymous

Omg thank you this has been bothering me to no end it’s my first iPhone since switching from Samsung totally fixed!!

Anonymous
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Anonymous

Same here. Thank you.

Anonymous
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Anonymous

Brilliant! Perfect instructions! I had tried everything and nothing had worked. Thanks for your help!

Anonymous
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Anonymous

Thank you. My phone was not ringing. Your help has resolved the problem. �

Anonymous
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Anonymous

My phone won’t ring if it is locked. My “Do not disturb” is not on. Just won’t ring when I lock the phone

Anonymous
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Anonymous

Thank you it was helpful!

Anonymous
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Anonymous

Thank you. Like Stacie below, I didn’t know the phone had an on/off switch. Iam GRATEFUL for your help!

Anonymous
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Anonymous

Thank you so much this was very helpful. It was the switch on the side.

Anonymous
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Anonymous

OMG Thank You! This has been bugging me for weeks!! Tip #1 was the issue. Next question why do they have a stupid silent button :/

Anonymous
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Anonymous

Thank you–that switch had me scratching my head for two days.

Anonymous
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Anonymous

Thank you so much!!!! It was the orange line. I went to Apple today and had work done on my iphone 7. They must of accidently turned it off. I appreciate your clear and consise instructions. You saved the day for me!!! Thank you.

Anonymous
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Anonymous

Thank you! Thank you! Thank you! I’m new to iPhone and you saved my sanity!!!!!!

Anonymous
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Anonymous

Thank you! Just discovered the little silence button was on!

Anonymous
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Anonymous

no . I’m still having the same problem
It still on the vibration default and I could’t even change it. all the notifiacaitons are in high volume and on. but I still cannot hear the ringing tone.

Anonymous
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Anonymous

The info on “Do Not Disturb” was very helpful, but not sufficient. I also found that the volume slider on “Sounds” was at the minimal end.

Anonymous
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Anonymous

You’re article was extremely helpful…thank you!

Anonymous
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Anonymous

I didn’t know about the ring/silent switch either. You saved me a trip to the apple store. Thanks you so much!!

Anonymous
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Anonymous

Thank you! I just purchased a new iPhone

Anonymous
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Anonymous

Turning on the sound by switching the silent button on worked for me. Thank you!

Margo
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Margo

Thanks you really came through for me and I just added you to my favorites.

David Payette
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David Payette

Glad to hear it. Thanks for your support!