AirDrop Not Working On iPhone 8? Here's The Fix!

David Lynch

NOVEMBER 1, 2017

AirDrop won't work on your iPhone 8 and you're not sure why. Without AirDrop, sharing files between your iOS devices is a bit more difficult. In this article, I'll explain what to do when AirDrop is not working on your iPhone so you can fix the problem for good!

How To Set Up AirDrop On Your iPhone

Before you can use AirDrop on your iPhone, it needs to be set up properly. To do this, open Control Center by swiping up from below the bottom of your iPhone's display.

Next, press and hold the box in the upper left-hand corner on Control Center. Then, tap the AirDrop icon and select Contacts Only or Everyone. If you tap Receiving Off, your iPhone won't be able to receive files via AirDrop.

turn on airdrop receiving on iphone

You'll know AirDrop is on when the icon is blue, and you'll be able to tell who you can AirDrop with by looking at the listing below AirDrop in Control Center.

How To Use AirDrop On Your iPhone 8

Now that AirDrop is set up on your iPhone, let's briefly walk through how to use it. First, find the file on your iPhone that you'd like to share. I'll use a photo to demonstrate.

Look for the Share button (which looks like a square with an arrow pointing up out of it) and tap it. In the Photos app, the Share button will usually be in the lower left-hand corner of the display.

Next, you'll see a list of the people you can AirDrop your file to in the sharing menu. Tap on the device you'd like to AirDrop your file to.

how to airdrop on iphone

Once your file has been sent, you'll see the word Sent below the device name in the sharing menu.

If AirDrop is not working on your iPhone 8 even after you've turned it on, follow the steps below to diagnose and fix the root cause of the problem!

How To Fix AirDrop On iPhone 8

9 Steps Total
1.

Restart Your iPhone

Restarting your iPhone can sometimes fix minor software glitches and errors.

How Do I Restart My iPhone?

  1. Press and hold the power button (Sleep / Wake button) on your iPhone until the slide to power off slider appears on the display.
  2. Swipe the red power icon from left to right to turn off your iPhone.
  3. Wait about 30 seconds, then press and hold the power button again until you see the Apple logo appear in the center of the display.

If The Power Button Is Broken (Option 1)

  1. Open the Settings app on your iPhone.
  2. Tap General.
  3. Scroll to the bottom and tap Shut Down.
  4. Swipe the red power icon from left to right.
  5. Plug your iPhone into a power source using a Lightning cable to turn it back on.

If The Power Button Is Broken (Option 2)

  1. Watch our YouTube video or follow the steps below!
  2. Open the Settings app.
  3. Tap General.
  4. Tap Accessibility.
  5. Tap AssistiveTouch.
  6. Turn on the switch next to AssistiveTouch.
  7. Tap the AssistiveTouch button when it appears on the display.
  8. Tap Device.
  9. Tap More.
  10. Tap Restart.
  11. Tap Restart again when the confirmation alert appears.
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2.

Make Sure Your Apple Devices Are Within Range Of Each Other

In order to use features like Handoff or AirDrop, your Apple devices need to be within range of each other. Often times, these features will make use of Wi-Fi or Bluetooth connections, which might not work if your device or devices are too far away.

  1. Hold your Apple devices right next to each other when using a feature like Handoff and AirDrop.
  2. Typically, about 25-30 feet is the maximum distance your devices can be apart from each other and still interact wirelessly.
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3.

Turn Off Personal Hotspot On Your iPhone

When you turn on personal hotspot on your iPhone, you won't be able to use other wireless features such as AirDrop.

  1. Open up the Settings app on your iPhone.
  2. Tap Personal Hotspot.
  3. Turn off the switch next to Personal Hotspot.
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4.

Turn Bluetooth Off And Back On Again

Turning Bluetooth off and back on again is sometimes enough to fix simple connectivity issues between your iPhone and Bluetooth devices.

How Do I Turn Bluetooth Off And Back On Again?

There are three ways to turn Bluetooth off and back on:

With The Settings App

  1. Open the Settings app.
  2. Tap General.
  3. Tap Bluetooth.
  4. Use your finger to tap the green switch next to Bluetooth to turn it off. You'll know Bluetooth is off when the switch is gray.
  5. Tap the switch again to turn Bluetooth back on. You'll the Bluetooth is on when the switch turns green.

With Control Center

  1. Use your finger to swipe up from the bottom of your screen to open Control Center.
  2. Use your finger to tap the Bluetooth icon Bluetooth Icon, which looks like a "B" made of triangles. You'll know Bluetooth is off when the icon is black with a gray background.
  3. To turn Bluetooth back on, tap the Bluetooth icon once again. You'll know Bluetooth is on when the icon is white with a blue background.

Using Siri

  1. Open Siri by pressing and holding the Home button until Siri appears, or by saying, "Hey Siri."
  2. To turn off Bluetooth, say, "Turn off Bluetooth."
  3. To turn Bluetooth back on, say, "Turn on Bluetooth."
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5.

Turn Wi-Fi Off And Back On Again

Turning Wi-Fi off and back on again can sometimes fix minor technical issues that may causing your problem.

How Do I Turn Wi-Fi Off And Back On Again?

There are two ways to turn Wi-Fi off and back on again:

Turn Wi-Fi Off And Back On Again In The Settings App

  1. Open the Settings app.
  2. Tap Wi-Fi.
  3. Tap the switch next to Wi-Fi.
  4. You'll know Wi-Fi is off when the switch is gray.
  5. To turn Wi-Fi back on, tap the switch again.
  6. You'll know Wi-Fi is on when the switch is green.

Turn Wi-Fi Off And Back On Again In Control Center

  1. Swipe up from below the bottom of the screen to open Control Center.
  2. Tap the Wi-Fi  icon.
  3. You'll know Wi-Fi is off when the  icon is black inside of a gray circle. wi-fi off in control center
  4. Tap the icon again to turn Wi-Fi back on.
  5. You'll know W-Fi is on when the icon is white inside of a blue circle. bluetooth is on control center
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6.

Update iOS On Your iPhone

If your iPhone is running an outdated version of iOS, you may run into problems that could be fixed simply by updating the most recent version of iOS.

How Do I Update iOS On My iPhone?

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

  1. Open up the Settings app.
  2. Tap General.
  3. Tap Software Update.
  4. If an update is available, tap Install Now.

Update iOS Using iTunes

  1. Connect your iPhone to a computer using a Lightning cable.
  2. Open iTunes.
  3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
  4. Click Check For Update.
  5. If an update is available, click Download and Install.
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7.

DFU Restore Your iPhone

A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. The code is rewritten as if  your iPhone is brand new, so the software problem may get solved.

Think of it like a house that has cracks in the foundation. Rather than try and fix the cracks, we are building an entirely new foundation.

If you can, back up your iPhone before completing a DFU restore. Any time you do a restore, it erases everything from your iPhone. However, after the restore is completed, you restore all your backed up data back onto your iPhone.

How Do I DFU Restore My iPhone?

Watch our DFU restore video walkthrough on YouTube, or follow the steps below:

  1. Using a Lightning cable, plug your iPhone into a USB port on your computer.
  2. Open iTunes. It doesn’t matter if your iPhone is on or off.
  3. On an iPhone 6s or older, press and hold the Home button and the power button. On an iPhone 7, press and hold the power and volume down button.  
  4. After 8 seconds, release the Power Button, but continue to hold the power button (iPhone 6s or older) the volume down button (iPhone 7).
  5. Let go of the power button or volume down button when iTunes says “iTunes has detected an iPhone in recovery mode.”
  6. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. If it’s not, try again from the beginning.
  7. Restore your iPhone using iTunes.
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8.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

  1. Visit Apple's support website to begin the online mail-in repair process.
  2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

  1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
  2. When you arrive, go to the Genius Bar to check in for your appointment.
  3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.
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9.

Repair Your iPhone With Puls

Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's.

Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities).

How Do I Repair My iPhone With Puls?

  1. Visit Puls.com.
  2. Select iPhone.
  3. Select the model of your iPhone.
  4. Enter your ZIP Code.
  5. Select the color of your iPhone.
  6. Select the repair you need completed and fill out any additional information you want the technician to know.
  7. Schedule a repair time and date.
  8. Enter your address and personal information.
  9. Click the button that says "Submit Repair Request".
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Believe It Or Not, I'm Walking On Air(Drop)!

AirDrop is working on your iPhone and you can start sharing files between all of your Apple devices again. Next time AirDrop is not working on your iPhone 8, you'll know exactly how to fix the problem! Thanks for reading and feel free to leave any other questions you have about AirDrop in the comments section below.

AUTHOR

David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.

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