Mail App Crashing On iPhone? Here's The Fix!

1. Open the app switcher by double-pressing the Home button or swiping up from the bottom of the screen (if your iPhone doesn't have a Home button).
2. Swipe Mail up and off the top of the screen to close the app.
3. Return to the Home screen and reopen the Mail app.

1. Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) on your iPhone until the slide to power off slider appears on the display.
2. Swipe the red power icon from left to right to turn off your iPhone.
3. Wait about 30 seconds, then press and hold the power button (iPhones without Face ID) or the side button (iPhones with Face ID) again until the Apple logo appears in the center of the display.

Turn Off Your iPhone In The Settings App (Option 1)

1. Open the Settings app on your iPhone.
2. Tap General.
3. Scroll to the bottom and tap Shut Down.
4. Swipe the red power icon from left to right.
5. Plug your iPhone into a power source using a Lightning cable to turn it on again.

Turn Off Your iPhone Using AssistiveTouch

1. Watch our YouTube video or follow the steps below!
2. Open the Settings app.
3. Tap General.
4. Tap Accessibility.
5. Tap AssistiveTouch.
6. Turn on the switch next to AssistiveTouch.
7. Tap the AssistiveTouch button when it appears on the display.
8. Tap Device.
9. Tap More.
10. Tap Restart.
11. Tap Restart again when the confirmation alert appears.

1. Open the Mail app.
2. Under Mailboxes, tap Outbox.
3. Check to see if an emails are stuck in the Outbox.
4. You'll know an email is stuck if you see the status ring to the left of it.
5. If an email is stuck, delete it and try to send it again.

If Emails Keep Getting Stuck In Outbox

If your emails continue to get stuck in Outbox, there may be an error in your email settings. To fix this problem:

1. Open the Settings app.
2. Tap Accounts & Passwords.
3. Tap your email account under Accounts.
4. Tap your email address next to Account (see image 3).
5. Fix any errors with your email settings.

1. Open App Store.
2. Tap on the account icon in the upper right-hand corner of the screen.
3. Scroll down to see available app updates.
4. Tap Update to update a specific app, or tap Update All to update every app at once.
5. When the app or apps have been updated, it will say Open next to the app and say the date the app was updated.

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

1. Press and hold on the Mail icon until the menu appears.
2. Tap Remove App.
3. Tap Delete App to confirm.
4. Open the App Store.
5. Tap the Search tab in the lower right-hand corner of the screen.
6. Type in "Mail" and tap Search.
7. Tap the installation button next to Mail.
8. Head back to the Home screen and tap on the Mail app to reopen it.

1. Open Settings.
2. Tap Mail.
3. Tap Accounts.
4. Select the account you want to delete.
5. Tap Delete Account.
6. Tap Delete From My iPhone when the confirmation pop-up appears.
7. Repeat this process for any other Mail accounts.

How To Repair Your iPhone With Apple's Mail-In Service

1. Visit Apple's support website to begin the online mail-in repair process.
2. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

1. Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)
2. When you arrive, go to the Genius Bar to check in for your appointment.
3. Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.