My AirPods Won't Charge! Here's The Real Fix.

David Lynch

JANUARY 7, 2017

You put your AirPods into the Charging Case, but your AirPods aren't charging. As you know, AirPods are designed to charge when you put them in the Charging Case, which is an amazing piece of technology in itself: It's designed to hold multiple charges so you can charge your AirPods no matter where you are. In this article, I'll show you why your AirPods won't charge and how to fix the problem for good.

Are My AirPods Broken? Not Necessarily!

Even though it may seem like your AirPods are broken, it's just as likely that the Charging Case is causing the problem — or a faulty cable. The real cause of this problem isn't always as obvious as it may seem. I'll walk you through each piece of the AirPods charging process, and I encourage you to follow along as we discover why your AirPods won't charge.

The first two steps of the troubleshooting section are a simple review of how to charge your AirPods and the AirPods Charging Case. Sometimes the solution is as easy as double-checking your setup. After you're sure everything's set up correctly on your end, we'll dive into the nitty gritty of fixing your AirPods charging problem for good.

Why Won't My AirPods Charge? Here's The Fix

6 Steps Total

Charge Your AirPods

Charging your AirPods ensures that they will have enough battery life to function properly. AirPods are charged using the Charging Case.

  1. Put your AirPods in the Charging Case.
  2. When your AirPods are in the Charging Case, the Status light will indicate the amount of charge your AirPods have.
  3. The Status light will turn green when your AirPods are fully charged.
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Charge The AirPods Charging Case

It may be a mouthful, but the Charging Case needs to be charged in order to charge your AirPods.

  1. Plug a Lightning cable into the Lightning connector on your Charging Case.
  2. Plug the other end of the Lightning cable into a USB port or wall charger.
  3. It may take a few hours to fully charge your Charging Case.
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Clean Your AirPods and Charging Case

If dirt, dust, or other debris gets into your AirPods or Charging Case, it can affect their functionality and cause hardware problems. For example, if there is debris in your Charging Case, your AirPods may not charge properly.

  1. Get a soft, lint-free cloth. Don't use tissue or cloth that will break up inside your devices.
  2. Gently wipe your AirPods and Charging Case with the cloth.
  3. For more compact debris, you can use an anti-static brush or new toothbrush to clean it out.
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Reset Your AirPods

It may seem simple, but resetting your AirPods may fix minor software bugs such as connectivity issues or a quickly draining battery. Like resetting an iPhone, resetting your AirPods gives them a "fresh start".

  1. Press and hold the setup button on the back of your Charging Case.
  2. Release the setup button when status light flashes amber a few times, then flashes white.
  3. Your AirPods have been reset.
  4. Connect your AirPods to your device, just like you did when you set them up the first time.
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Set Up AirPods Using Your iPhone

Your iPhone needs to be connected to your AirPods before you can use them. AirPods are designed to easily connect to your iPhone as soon as you open the Charging Case.

How Do I Set Up AirPods Using My iPhone?

  1. Unlock your iPhone.
  2. Open the Charging Case with your AirPods inside.
  3. Hold the Charging Case next to your iPhone.
  4. A setup animation will appear on your iPhone.
  5. Tap Connect.
  6. Tap Done.
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Repair Your AirPods With Apple

At this point, Apple is the only place in town that can repair AirPods. So, if your AirPods are broken, you have only one question to ask yourself: Do I visit the Genius Bar at an Apple Store to repair my AirPods or do I use Apple's mail-in repair service?

How Do I Repair My AirPods With Apple?

How To Repair Your AirPods At The Genius Bar In An Apple Store

  1. Visit Apple's website to make an appointment at the Genius Bar at your local Apple Store.
  2. Make sure to check in at the Genius Bar when you arrive.

How To Repair Your AirPods Using Apple's Mail-In Repair Service

  1. Visit Apple's online support website to set up a mail-in repair or get phone support.
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AirPods Charging Problem: Fixed!

Your AirPods are charging and you'll be listening to your favorite music again in no time. Now that you know how to troubleshoot AirPods that won't charge, you'll be able to avoid the problem in the future — and help your friends when they have the problem too! Thanks for reading our article! Don't forget to share this article with your friends, and feel free to share your thoughts with us in the comments section below.


David Lynch

Hi, I'm David! I'm here to help you fix problems with your iPhone and help you find a better cell phone plan.

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