AirPods Pro Not Connecting To iPhone? Here’s The Fix!

When your iPhone connects to a Wi-Fi or Bluetooth device for the first time, it saves information about how to connect to that network or device. If something changes with that process, it may cause connectivity issues.

Deep software problems, especially with network settings, can be difficult to track down. Rather than trying to track an issue down, we’re going to reset all network settings and give your iPhone a fresh start.

1. Open the Settings app.
2. Tap General.
3. Scroll down and tap Transfer Or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode if prompted.
7. Your iPhone will shut down, reset, and turn itself on again when the reset is complete.

If your AirPods are connected to a different device, they may be receiving audio output from the other device. AirPods are not designed to receive audio output from two devices at the same time.

1. Go to the Home screen.
2. Open Control Center.
3. Tap the audio output button, which looks like a small triangle with three circles coming out of it.
4. Tap AirPods to connect your iPhone to your AirPods.
5. If you do not see AirPods listed, they are out of range.

If your AirPods aren’t within range of your iPhone, the devices won’t be able to connect to each other. AirPods connect to your iPhone through Bluetooth, which only works when your devices are within a certain range of each other.

1. Go to the Home screen.
2. Open the Control Center by swiping up from below the bottom edge of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
3. Tap the audio output button  , which looks like a triangle with three circles coming out of it.
4. If your AirPods are not listed here as an audio output source, then your AirPods are out of range.

Charging your AirPods ensures that they will have enough battery life to function properly. AirPods are charged using the Charging Case.

1. Put your AirPods in the Charging Case.
2. When your AirPods are in the Charging Case, the Status light will indicate the amount of charge your AirPods have.
3. The Status light will turn green when your AirPods are fully charged.

It may be a mouthful, but the Charging Case needs to be charged in order to charge your AirPods.

1. Plug a Lightning cable into the Lightning connector on your Charging Case.
2. Plug the other end of the Lightning cable into a USB port or wall charger.
3. It may take a few hours to fully charge your Charging Case.

If your iPhone is running an outdated version of iOS, you may run into problems that could be fixed simply by updating to the most recent version of iOS.

There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes.

Update iOS In The Settings App

1. Open up the Settings app.
2. Tap General.
3. Tap Software Update.
4. If an update is available, tap Install Now or Download and Install.

Update iOS Using iTunes (PCs and Macs running macOS 10.14 or older)

1. Connect your iPhone to a computer using a Lightning cable.
2. Open iTunes.
3. Click the Phone button in the upper left-hand corner of iTunes (see image 3).
4. Click Check For Update.
5. If an update is available, click Download and Install.

Update iOS Using Finder (Macs running macOS 10.15 or newer)

1. Connect your iPhone to your Mac using a charging cable.
2. Open Finder.
3. Click on your iPhone under Locations.
4. Click the General tab.
5. Click Check for Update.
6. Click Download and Install if an iOS update is available.

Turning Bluetooth off and back on again is sometimes enough to fix minor connectivity issues between your iPhone and Bluetooth devices.

There are three ways to turn Bluetooth off and back on:

In The Settings App

1. Open the Settings app.
2. Tap Bluetooth.
3. Tap the green switch next to Bluetooth to turn it off. You’ll know Bluetooth is off when the switch is gray.
4. Tap the switch again to turn Bluetooth back on. You’ll the Bluetooth is on when the switch turns green.

In Control Center

1. Open Control Center by swiping up from below the bottom of the screen (iPhones without Face ID) or down from the upper right-hand corner of the screen (iPhones with Face ID).
2. Tapap the Bluetooth icon, which looks like a “B” made of triangles. You’ll know Bluetooth is off when the icon is black with a gray background.
3. To turn Bluetooth back on, tap the Bluetooth icon once again. You’ll know Bluetooth is on when the icon is white with a blue background.

Using Siri

1. Open Siri by pressing and holding the Home button (iPhones without Face ID) or the side button (iPhones with Face ID) until Siri appears, or by saying, “Hey Siri.”
2. To turn off Bluetooth, say, “Turn off Bluetooth.”
3. To turn Bluetooth back on, say, “Turn on Bluetooth.”

Restarting your iPhone can sometimes fix minor software glitches and errors.

1. Press and hold the power button (iPhones without Face ID) or the side button and either volume button (iPhones with Face ID) on your iPhone until the slide to power off slider appears on the display.
2. Swipe the red power icon from left to right to turn off your iPhone.
3. Wait about 30 seconds, then press and hold the power button (iPhones without Face ID) or the side button (iPhones with Face ID) again until the Apple logo appears in the center of the display.

Turn Off Your iPhone In The Settings App (Option 1)

1. Open the Settings app on your iPhone.
2. Tap General.
3. Scroll to the bottom and tap Shut Down.
4. Swipe the red power icon from left to right.
5. Plug your iPhone into a power source using a Lightning cable to turn it on again.

Turn Off Your iPhone Using AssistiveTouch

1. Watch our YouTube video or follow the steps below!
2. Open the Settings app.
3. Tap General.
4. Tap Accessibility.
5. Tap AssistiveTouch.
6. Turn on the switch next to AssistiveTouch.
7. Tap the AssistiveTouch button when it appears on the display.
8. Tap Device.
9. Tap More.
10. Tap Restart.
11. Tap Restart again when the confirmation alert appears.

Your iPhone needs to be connected to your AirPods before you can use them. AirPods are designed to easily connect to your iPhone as soon as you open the Charging Case.

1. Unlock your iPhone.
2. Open the Charging Case with your AirPods inside.
3. Hold the Charging Case next to your iPhone.
4. A setup animation will appear on your iPhone.
5. Tap Connect.
6. Tap Done.

At this point, Apple is the only place in town that can repair AirPods. So, if your AirPods are broken, you have only one question to ask yourself: Do I visit the Genius Bar at an Apple Store to repair my AirPods or do I use Apple’s mail-in repair service?

How To Repair Your AirPods At The Genius Bar In An Apple Store

1. Visit Apple’s website to make an appointment at the Genius Bar at your local Apple Store.
2. Make sure to check in at the Genius Bar when you arrive.

How To Repair Your AirPods Using Apple’s Mail-In Repair Service

1. Visit Apple’s online support website to set up a mail-in repair or get phone support.